HVAC FAQ

Have HVAC Questions?

We Have The Answers!

Frequently Asked HVAC Questions

  • DOES MY HEATING AND AIR CONDITIONING SYSTEMS NEED SCHEDULED MAINTENANCE?

    Yes, you have to service your car, right? Simple maintenance to your home's HVAC system reduces energy costs and extends the life of your HVAC systems. 

  • HOW MUCH IS YOUR TRIP CHARGE?

    Our trip charge is just $39.00. The lowest in the area.

  • DO YOU OFFER FINANCING?

    Yes, we have many financing options available. Contact us directly to learn more. We can offer rates from 0% for 60 months or an APR of 5.99% for the life of the loan. Monthly minimum payments may be as low as $48.00 a month for a brand new installed Rheem system. APPLY NOW!

  • WHAT BRAND OF HVAC EQUIPMENT DO WE INSTALL?

    We recommend Rheem equipment. We are a Rheem preferred vendor and a Pro Partner.

  • WHAT AREAS DO YOU SERVE?

    We serve Gwinnett, Jefferson, and North Metro Atlanta.

  • HOW OFTEN SHOULD I CHANGE MY SYSTEMS FILTER?

    You should change your filters at least 4 times a year if not more. A clean looking filter should be changed out. It can hold bacteria and other harmful toxins from the air.

  • WHICH FILTER IS BEST FOR ME TO BUY?

    Ah, this is an age old question. Our thoughts on this is that you should buy the most expensive one you can afford. We spend a lot of time in our home, don’t you want to breathe clean healthy air? You want a one piece filter that wont clog up easy and wont fall apart and get sucked into blower compartment causing unnecessary break downs.

  • IF I’M REPLACING MY HOMES HEATING AND AIR CONDITIONING IS NAME BRAND IMPORTANT WHEN GETTING QUOTES?

    Absolutely. We offer Rheem equipment which is top rated with consumer reports and has won many awards. Every company does installations differently, but there truly is only one way... that is the right way. We take our time and get the job done right to ensure you have a long time of true home comfort. If there are problems with your new installation just call and you will take top priority. We offer 12 months of free labor on all new installations.

  • WHAT IS STANDARD EFFICIENCY FOR AC UNITS TODAY?

    A14 seer rated unit is government mandated as of today. Air conditioning run time is the # 1 contributor to carbon dioxide to the ozone and more efficient equipment will help reduce your carbon footprint.

  • IN THE SUMMER TIME MY HOME FEELS TO HAVE HIGH HUMIDITY EVEN WHEN WE HAVE A NORMAL READING AT OUR THERMOSTAT?

    High humidity is caused usually from not enough return air back to your furnace. Almost every whole home’s air conditioning and heating system we replace will need to add more return air to bring humidity levels down. In Gwinnett county during the boom building period, most homes were built with insufficient return air.

  • IN THE WINTER TIME WE GET DRY AND CRACKED SKIN CAN THIS BE PREVENTED?

    Yes, customers who have gas as there primary heat source causes very dry air. We can install humidification systems to your home and bring humidity back up to an acceptable level of 40% humidity. Higher humidity in your air feels warmer and less drafty feeling, which saves you money on your gas bill.

  • WHAT ELSE DOES NORTHERN EXPOSURE HVAC OFFER BESIDES HEATING AND AIR CONDITIONING?

    We offer duct installation, or replacement, dehumidification, humidification, free quotes on replacements, Wi-Fi technology, attic ventilator replacement, indoor air quality “IAQ”, whole home HEPA filtration systems, micro bacterial UV light installation or replacements and our 18-20 point service agreements.

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